Office Manager

Responsible for day-to-day business operations of the counseling center ensuring corporate policies and procedures; and business office directives are consistently practiced.

Responsibilities/Standards:

• Supervise and hire clerical support staff assigned to specific counseling center positions. These include: Secretary/receptionist, Medication secretary/receptionist, and Receptionist/file clerk.
• Monitor workload and establish priorities to ensure the efficiency of the unit
• Complete evaluations for supervisees annually.
• Assure corporate policies and procedures are clearly understood and practiced by supervisees.
• Assists with questions and concerns by supervisees, county director, ABHS staff, clients, and the public.
• Attend all support staff and director/office manager meetings.
• Document in Carelogic all information being sent out and billing information
• Train new staff as required by support orientation training requirements.
• Backup all support staff positions as needed to ensure a smooth running business.
• Train and cross-train new staff as required.
• Support Duties:
• Maintain inventory of office supplies; prepare and forward to Purchasing Department requisition; verify receipt of supplies and store in proper area.
• Complete deposits, transport to the bank, send deposit slip and forms to corporate office.
• Maintain Petty Cash fund for the center and keep complete bookkeeping information for auditing purposes.
• Converse with clients about accounts and Bad Debt collections on accounts.
• Determine if client should be added to Bad Debt Collections,
• Make necessary adjustments to client accounts through billing office
• Run updated Active Client List for all staff at center.
• Work late night rotation for clinicians and doctors.
• Direct faxes to appropriate staff/print copies as needed.
• Monitor tracking system for MHRS board, intakes and consumer surveys.
• Complete intake/doctor tracking form and report monthly.

• Must possess high school diploma or equivalent. Post high school training and/or experience required.
• Ability to operate personal computer utilizing specific database and work process software.
• Exercises extensive judgment in performing duties that require comprehension of procedures and guidelines.
• Exercise some judgment in performing routine duties covered by standard procedures.
• Controls own time and establishes priorities based on predetermined deadlines and procedures. Receives direction from County Director and Business Office and distributes information as required for operations.

Allwell.org

Allwell Behavioral Health Services has provided high quality services to the communities of Coshocton, Guernsey, Morgan, Muskingum, Noble, and Perry Counties since 1958. We pride ourselves on the difference we make in the community and our clients’ lives. By joining the Allwell team, you can expect to be a key player in our life changing efforts.

Allwell offers opportunities for personal growth, and career diversity. Allwell's mission is to help people feel better, think more clearly, make good decisions, and have healthy relationships. This applies to our clients as well as our employees. Allwell provides a family-like environment with team members who support each other’s successes professionally and personally. We care about our employees. We offer competitive wages with opportunities for bonuses, paid holidays, sick leave, and vacation, staff development which includes in-house CEU opportunities, paid Liability Insurance Coverage, and a comprehensive benefits package that includes retirement, health, dental, vision, life, and limited liability insurance. All sites are approved for the NHSC Loan Repayment program. We are also eligible for Federal Non-Profit Student Loan Forgiveness.

Allwell is an Equal Opportunity Employer.